Designing smarter infrastructure for social inclusion
At a glance
There is always the risk that inclusivity can be lost amidst the pressure to develop complex infrastructure in time for the 2032 Brisbane Olympic and Paralympic Games. But if we take a holistic approach that prioritises the needs of diverse user groups at every phase, we can prevent a venue or facility from becoming inaccessible in the future.
In our recent report on social inclusion for all, we share the integrated system response framework that we use to help us think holistically from the start of the planning process and throughout a project's operation. The framework is anchored on five pillars, starting with governance and operations alignment all the way through to smart design.
Report: Social inclusion for all
The integrated response framework
Governance and operations alignment
This can be strengthened through a collaborative approach and consistent involvement throughout the project’s life. We implemented this approach when we worked in planning for the Birmingham 2022 Commonwealth Games, which challenged the transport behaviours in the city and led to a potential modal shift from car to public transport that is inclusive of the needs of passengers with mobility impairments.
Think wider system
One person alone will never have all the answers. If we engage with a wider range of organisations, we will be able to get a fuller understanding of the needs of our community. Fundamental to our process is vision-led planning enabled by a clear identification of outcomes.
Personalise
This requires a deeper understanding of user needs and all aspects of inclusion. For the Paralympic Games, we need to consider the number of participants, attendees and support teams that will be concentrated in the same venue at one time.
Embrace uncertainty
Flexibility and resilience are required to anticipate a range of possible circumstances. Scenario planning can help us explore different plausible outcomes, so we can be better prepared in adapting and accommodating necessary changes.
Smart design
Leveraging on data insights, this step ensures that there is a clear goal connecting strategic intent and design through understanding the outcomes at each key project stage, and where trade-offs may impact users.
A systems-based approach helps realise benefits over the longer term and is useful in understanding interdependencies and unintended consequences.
The lead up to the Brisbane 2032 Olympic and Paralympic Games is a great opportunity for us to improve our planning and development methods when it comes to mega-events and major infrastructure. If we design with the goal of fostering sustained interdependence, we can create inclusive environments that cater to the diverse needs of all people.
Discover how Brisbane 2032 can leave a positive legacy in our free report on designing socially inclusive infrastructure.